That Time of Year

I live in a town just outside of Providence, RI. Of course, now that I think about and given the size of RI, I guess almost any town in RI is "just outside of Providence.

Be that as it may, I am happy to report that despite its size, Providence still has a daily newspaper; actually a pretty good one by my "lay person" standards which are pretty much made up of a criteria that includes large print, very little coverage of the Yankees, the virtually daily stories reporting with great color commentary which local politician has been arrested for what, and really good forecasts as to when the blues will be running.

There is also a columnist named Mark Patinkin who is syndicated around and about, but happens to live in Providence. Not that his living there is of any real import, just something for us to get puffed up about and living in RI, hopefully readers will understand that we need all of that we can get.

Anyway, to the crux of the post; Patinkin recently wrote a piece called Best advice? The simplest which as you might guess it being this time of year was what he called his own "low-key guidance".

I don't want to spoil it for those who might want to check out the whole column, but how far wrong could anyone go by knowing things like: "..Life is easier if you hang clothes instead of stuffing them in drawers" or "..It's all right to ask for a fork in a Chinese restaurant."

By this point some of you may be wondering where the business/career leadership point is since much of what I post here ends up in that arena in one form or another. Well, I thought there really was one.

Mr. Patinkin also had a couple of other pithy "tweets" that anyone who aspires to a leadership role in the years ahead or who may be in one now could do well to keep in mind:

- "A key test of character is how you treat salespeople."

- "It doesn't count as listening if you're thinking what you going to say next."

- In both hockey and life, skill matters but it matters more to really want the puck."

I think this sort of stuff applies equally well to the classes of '10 as much as it still rings true for those of us of with rings from '61.

New Rules - Old Rules - Our Rules

It is always nice to get a call from a major news network asking you to appear on one of their programs and to comment on a subject about which they apprently think you have some level of expertise. The one this past week however, turned into an unexpected and very interesting experience.

I should quickly add however that having to get there for a live interview at 7:00 in the morning which translated into getting up at 4:00 added nothing to enhance the experience, although it does give one much more respect for those folks like Matt, Merideth, et al who do it every day. Not something I would look forward to for sure.

Anyway, the program is called Money for Breakfast and the segment is what Fox calls The C-Suite Sit Down which is a regular feature on the show.

The unexpected experience came about when I discovered they have a particular question that they always use to close these interviews. They call it Three Rules. I had never heard of it before, but once they told me about it, it reminded me of the monologue that Bill Maher does at the end of his show each week and calls "New Rules as well what they do to close James Lipton's wonderful show Inside the Actors Studio when they ask each guest the same set of questions at the end like "what's your favorite word" etc.

Fox's variation on this theme is to ask the guest to share what they feel are three things that are really important to them when it comes to their business. I have to say, it gives you a funny feeling in your stomach when someone asks you something that important and you are limited in both time and number in terms of responding. The fact that it is on national television doesn't add much to your comfort level either.

Since all of this came up late in the day before the show, it gave me essentially the night before the interview to think about it, something which I can tell you is definitely not conducive to a good night's sleep, especially when you have to get up at 4:00 in the bargain.

The point of the exercise, of course, is to get their guests to share with the audience what at ExecuNet we sometimes characterize as "key learnings" in the hope that they might be of some help or interest to others.

I have no idea if what follows will or won't be of some help or interest to others, but I offer it in spirit of sharing; not the sharing of advice, but of one person's perspective. What I came up were not "rules" so much as they are beliefs:

1. Any relationship that we have, either inside or outside of our business, is based on TRUST.

2. An organization's culture should be about a feeling of working "WITH" not "FOR."

3. Everything that we say or do reflects on us all both individually and collectively.

If others have "three rules" of their own, I would love to see them and others probably would too.

If you wanted to see the entire interview you can click here. It runs around five minutes.

Talk About Teamwork

I usually post on business and leadership related topics, and maybe this is a bit of a stretch, but when you think about it, the ability of the rider and horse to communicate team up with each other as they clearly do here speaks volumes about the power of communication and the building of trust. When those two things come together, excellence results.

As business leaders I think each of us knows on an intellectual level the degree to which it takes commitment and discipline to get to and achieve our goals. We also know how important it is for us to be able to communicate both plan and execution to our teams. And when we are able to accomplish this well, we all have a vision of what the outcome will look and feel like.

When a friend sent me this video it made me think that this was as good a way to visualize the result of teamwork as anything I had seen in a long time.

To be honest, I really don't know what the name of this sort of competition is, but the fact that the announcers are Brits suggests that it is certainly something that is popular in the UK and probably in Europe as well, but whatever it's called, it's impressive to say the least.

Check it out:

Communication: The Key to Everything

Traits I have always admired: Intelligence and a sense of humor. Maybe the reason is because I don't exactly lead the pack when it comes to either, I don't know.

What I do know is that the Editor-in-Chief of our Growing Business Link partnership with The Economist and resident consumer electronics groupie Robyn Greenspan has both in abundance, and since I am guessing she bought neither of these things online like she does almost everything else in her life, they must come from the Greenspan genes. Lucky her.

Anyway, Robyn does a lot to make not only me smile on a daily basis, but most of us in the office benefit from both her intellectual insights as well as her sense of humor all the time. Today's example I thought would be fun to share here.

She tells me that her mom sent her this stellar example of the importance of effective communications. Where her mother found it we know not, but I'm glad she did and that Robyn knew I would love it.